N-Gaged Training & Recruitment Ltd - An award winning professional training company in Bristol

Introduction to the Role of Professional Taxi and Private Hire Driver

About this course

Working in partnership with Bristol City Council, this course will not only gain a nationally recognised qualification introducing you into the world of professional taxi driving and private hire work, but you will also gain the prestigious Bristol Taxi Gold Standard and a separate qualification, World Host.

The qualification is designed to be work-related and develop a specific set of practical skills and associated knowledge.

This training gives you the essential skills and qualifications to work as a taxi or private hire driver in either a pre-existing company or as your own boss.

What will I do on this course ?

During this course you will:

  • Gain knowledge in health and safety in the taxi and private hire industry.
  • Understand the crucial importance of road safety takes when driving passengers.
  • Develop skills in customer service specific to the taxi or private hire industry in line with the principles of customer service and in accordance with World Host.
  • Know how to maintain your vehicle in accordance with safety inspection frameworks.
  • Develop knowledge of the regulatory framework of the taxi and private hire industry.
  • Obtain knowledge of how to help customers who require specific assistance.
  • Acquire the skills and knowledge necessary to transport parcels, children and young people within the required legal frameworks.

Qualifications you will complete

  • BTEC Introduction to the Role of Professional Taxi and Private Hire Driver
  • World Host Customer Service

Who is it for ?

This course is relevant to any existing taxi or private hire driver but is also extremely beneficial for anyone changing career.

How is this course assessed ?

Throughout your course your tutor will assess your knowledge through a series of informal question and answer sessions. Your final assessment is a mixture of a multi-choice online test, classroom based and practical assessment.

What could I do next ?

With your nationally recognised BTEC and prestigious Bristol Taxi Driver Gold badge there are several career opportunities you can take including self-employment or working with a pre-exiting taxi or private hire company.



All of our courses are priced relative to the learner; but are free to the unemployed. It is also free to existing Bristol taxi and private hire drivers.

When applying for the course we will discuss any relevant concessions and apply them where possible.

Employers please contact our office where we will be happy to discuss fees with you.

Awarding body

Edexcel/ People 1st


1 day a week over 4 weeks


9:00 - 4:30

Other Courses of Interest

Introduction to Customer Service

How to apply

For an information pack, or if you have any other questions about booking the training please contact our team by telephone or email.

T: 01179 710883        email: mail@n-gaged.co.uk

Our office is manned Monday to Friday 8:30am to 5:00pm.

0117 971 0883

For more information go to how to book your training or if you require an information pack that includes all the necessary application forms contact us by phone or email.

Our office is staffed Monday to Friday
8.30am – 5.00pm