N-Gaged Training & Recruitment Ltd - An award winning professional training company in Bristol

Introduction to the Facilities Industry

About this course

Professional or industrial cleaning is more complicated activity than the domestic variety although they overlap to a considerable extent. Industrial cleaning often involves the use of much stronger and potentially more hazardous cleaning agents as well as heavier or more powerful equipment. This course will give you the necessary knowledge and skills to ensure that you will be able to use these agents and equipment appropriately and within legal regulations.

What will I do on this course ?

During this course you will:

  • Know how to select and use appropriate PPE
  • Learn the process to evaluate and reduce risks and hazards within the workplace.
  • Gain skills in how to prepare cleaning equipment and agents correctly and safely.
  • Understand how Health and Safety is relevant to your workplace e.g. COSHH
  • Develop customer service skills to allow you to work well within challenging situations.

Qualifications you will complete

  • City and Guilds Introduction to the Facilities Industry Level 1
  • City and Guilds Introduction to Customer Service Level 1

Who is it for ?

This course is designed for people who wish to gain employment, whether it to be employed or self-employed, within the cleaning industry.

How is this course assessed ?

There is no formal examination and you will be assessed in a variety of ways by your tutor. Your final assessment will consist of a portfolio of work that you create over the time of the course as well as a practical assessment.

What could I do next ?

Possession of this qualification will give successful students an edge over other applicants for industrial cleaning jobs and could lead to either employment with a pre-existing company or setting up their own business within the cleaning industry.

.Previous students have gone on to:

  • Introduction to the Facilities Industry Level 2 certificates;
  • Apprenticeships and



All of our courses are priced relative to the learner; but are free to the unemployed.

When applying for the course we will discuss any relevant concessions and apply them where possible.

Employers please contact our office where we will be happy to discuss fees with you.

Awarding body

City & Guilds


10 days


10:00 - 2:00

Other Courses of Interest

How to apply

For an information pack, or if you have any other questions about booking the training please contact our team by telephone or email.

T: 01179 710883        email: mail@n-gaged.co.uk

Our office is manned Monday to Friday 8:30am to 5:00pm.

0117 971 0883

For more information go to how to book your training or if you require an information pack that includes all the necessary application forms contact us by phone or email.

Our office is staffed Monday to Friday
8.30am – 5.00pm