N-Gaged Training & Recruitment Ltd - An award winning professional training company in Bristol

Business Admin

About this course

Business administration is a wide field that incorporates many types of positions and duties. From major corporations to independent businesses, every operation needs skilled administrators in order to succeed and this course gives you the qualification needed to enhance or prove your skills within the highly competitive administration world.

What will I do on this course ?

During this course you will:

  • Understand the principles of personal performance and development
  • Gain knowledge on health and safety in a business environment
  • Obtain knowledge on the principles of business communication and business administration
  • Know how to use a telephone and voicemail system in a professional manner and essential skills in communication in a business environment
  • Acquire the skills and knowledge to be able to successfully deal with customer queries, requests & problems

Qualifications you will complete

  • Highfield Level 1 Certificate in Business Administration
  • C&G Level 1 Introduction to Customer Service

Who is it for ?

This course is relevant to anyone working or wishes to work within administration. It is extremely relevant to anyone who either wishes to move into the administration world or wants to have a qualification to back up their pre-existing skills.

How is this course assessed ?

There is not a formal examination and you will be assessed in a variety of ways by your tutor. Your final assessment will consist of a portfolio of work that you create over the time of the course

What could I do next ?

The administration industry has proven to be very competitive so this qualification will allow you to demonstrate skills and aptitude to prospective employers.

Previous students have gone on to

  • Level 2 certificate in Business Administration.
  • Business Administration apprenticeships and



All of our courses are priced relative to the learner; but are free to the unemployed.

When applying for the course we will discuss any relevant concessions and apply them where possible.

Employers please contact our office where we will be happy to discuss fees with you.

Awarding body



10 days


9:00 - 4:30

Other Courses of Interest

IT Users

How to apply

For an information pack, or if you have any other questions about booking the training please contact our team by telephone or email.

T: 01179 710883        email: mail@n-gaged.co.uk

Our office is manned Monday to Friday 8:30am to 5:00pm.

0117 971 0883

For more information go to how to book your training or if you require an information pack that includes all the necessary application forms contact us by phone or email.

Our office is staffed Monday to Friday
8.30am – 5.00pm